Outstanding New Hornet Award

This award recognizes a newer team member who has been leveling-up Team IRT even in a short timeframe.

Criteria

• Currently employed full-time within IRT for three years or less
• Demonstrates pride in their work and displays a positive attitude toward responsibilities and their colleagues
• Goes above and beyond in their role

Staff Professional Award

Seasoned mentor and inspiration - this award recognizes an IRT staff member who continuously demonstrates pride in their work, maintains professionalism, and displays a positive and cooperative attitude toward responsibilities and people. They often go above and beyond in their role, and meets at least 6 of the 10 criteria specified below:

Criteria

1. Committed to the team: They give their time and energy to someone or something they believe in. There is no turning back and whatever the outcome, they support it 100%.
2. Flexible: Nominee understands and manages situations by looking at them from different perspectives. Considers how it will benefit Sacramento State, the team, or their career rather than thinking, “Really, more work?”
3. Engaged: Asks questions for clarity and understanding, and contributes where they can. They view collaboration as essential to the success of our team.
4. Reliable and Responsible: Manages their time effectively, is always prepared for meetings, and can be trusted to work independently without constant supervision. Managers and teammates feel like they can rely on the nominee for help and support whenever needed.
5. Active Listening: Respectfully considers the viewpoints and ideas of others.
6. Transparency: Actively works to keep other team members informed.
7. Helping Hand: Looks for opportunities to help their team members grow.
8. Respectful: Always friendly, courteous, and considerate. Exhibits care and compassion when serving others. Values different ideas and perspectives, and treats others with dignity.
9. Problem Solver: Demonstrates outstanding problem-solving and resolution skills.
10. Open to feedback: Acknowledges if something goes wrong/isn't working and focuses on how to reach expectations moving forward.

Outstanding Manager Award

This award recognizes an exceptional IRT manager who meets the following criteria:

Criteria

• Has served in an IRT MPP role for more than six months.
• Is able to convey points and expectations clearly and concisely so each team member knows exactly how to proceed.
• Understands how to mediate disagreements and resolve conflict in a way that makes everyone feel valued to keep tasks on track and morale at a peak.
• Provides positive feedback to help employees understand what they did well while also identifying improvement opportunities.
• Champions staff career advancement and positive reinforcement by giving staff credit for excellent performance and highlighting their achievements in staff meetings and annual reviews.

Outstanding Customer Service Award

This award recognizes a staff member who creates a welcoming, efficient, and high-quality experience for faculty, staff, and students. Expert IRT influencer, negotiator, and problem solver, they go above and beyond to enhance the customer experience by:

Criteria

• Providing outstanding problem-solving and resolution skills.
• Simplifying processes.
• Demonstrating creativity and resourcefulness in assisting a diverse variety of customers through positive interactions.
• Reducing/eliminating customer barriers by positively, effectively, and efficiently communicating and collaborating to understand and address the customer's needs.
• Is regarded for their professionalism and willingness to create a positive, active, and inclusive campus community.

Duct Tape Award

This award recognizes an IRT staff member who can fix anything!

Criteria

• Someone who goes above and beyond to help fix things and make things right.
• They find solutions to problems, no matter what, and usually without complaint.
• They're a "go to" for help and can be counted on for support and guidance.

Outstanding Team Award

This award recognizes a team who elevates the Sac State experience one creative solution at a time.

Criteria

• Collaboration and Teamwork: Excelled in working together collaboratively within their own team and with other teams to achieve their goals. This could include effective communication, sharing of knowledge and resources, and a positive team dynamic.
• Customer Impact and Satisfaction: Made a tangible impact on customers or end-users through their work. This could include improving customer satisfaction, delivering projects on time and within budget, and exceeding customer expectations.
• Positive Impact on Sac State Culture: Contributed to fostering a positive and inclusive culture. This could include promoting diversity and inclusion, supporting employee growth and development, and fostering a sense of camaraderie and teamwork across the organization.
• Innovation and Creativity: Demonstrated exceptional creativity and innovation in their projects or solutions. This could include the development of new technologies, processes, or approaches that have had a significant impact on the organization.
• Problem Solving and Adaptability: Demonstrated strong problem-solving skills and the ability to adapt to changing circumstances or challenges. This could involve overcoming obstacles, finding creative solutions to complex problems, and effectively managing unexpected changes.